Privacy Policy

Amazonian Reserve ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit amazonianreserve.com (the "Site") or contact us. Amazonian Reserve is a premium aquaculture producer in the Peruvian Amazon; our products are exported internationally, and distribution into several markets is handled by Atlantissea (Atlantis Partners United, LLC).

1. Who We Are

This Site is operated on behalf of Amazonian Reserve. For all privacy matters, you may contact us at info@amazonianreserve.com. Because distribution into several markets is handled by Atlantissea, enquiries from professional buyers, and the personal data they contain, may be shared with and handled by Atlantissea (Atlantis Partners United, LLC) for the sole purpose of responding to your request.

2. Information We Collect

We collect only the information you choose to provide and a limited set of technical data needed to operate the Site securely.
• Information you give us: when you complete a contact form, we collect your name, email address, and message, and, if you provide them, your company, phone number, professional function, and the subject of your enquiry.
• Technical information: when you submit a form, we record the IP address and browser user-agent associated with the submission, solely to prevent spam and abuse. Our server may also keep standard access logs.
• Preferences: we store your chosen language in a temporary session so the Site displays correctly.

We do not knowingly collect special categories of personal data, and we do not require you to create an account.

3. How We Use Your Information

We use your information to:
• respond to your enquiry and provide information, samples, documentation, or a tasting;
• forward qualified buyer enquiries to our distribution partner Atlantissea so they can serve your market;
• protect the Site against spam, fraud, and abuse;
• comply with our legal obligations.

We do not use your information for automated decision-making or profiling, and we never sell your personal data.

4. Legal Bases for Processing

For visitors in the European Union and United Kingdom, where the GDPR applies, we rely on: (a) your consent, given when you submit a form; (b) our legitimate interest in responding to enquiries and protecting the Site; and (c) compliance with legal obligations. You may withdraw your consent at any time by contacting us.

5. Cookies and Similar Technologies

The Site uses only strictly necessary session cookies, for example, to maintain a security token (CSRF) for the contact form and to remember your language choice during your visit. These are essential for the Site to function and do not track you across other websites. We do not use advertising, analytics, or third-party tracking cookies. See our Cookie Policy for more detail.

6. Sharing Your Information

We share personal data only as needed:
• with Atlantissea (Atlantis Partners United, LLC), our distribution partner, to respond to and fulfil commercial enquiries;
• with our hosting and email service providers, who process data on our behalf under appropriate safeguards;
• where required by law or to protect our legal rights.

We never sell or rent your personal data to third parties.

7. International Data Transfers

Amazonian Reserve operates in Peru and works with Atlantissea, which operates in the United States and Europe. As a result, your information may be transferred to and processed in countries outside your own, including the United States and the European Union. Where required, we put appropriate safeguards in place for such transfers.

8. Data Retention

We keep enquiry data only as long as necessary to handle your request and maintain a reasonable commercial record, after which it is deleted or anonymised. Anti-spam technical logs are kept for a short period and then discarded.

9. Data Security

We protect the Site and your data with reasonable technical and organisational measures, including CSRF protection, submission rate-limiting, input validation, and transport encryption (HTTPS). No method of transmission over the Internet is completely secure, but we work to protect your information against unauthorised access, loss, or misuse.

10. Your Rights

Depending on where you live, you may have the right to access, correct, update, or delete the personal data we hold about you; to object to or restrict its processing; to withdraw consent; and to lodge a complaint with a supervisory authority. To exercise any of these rights, email us at info@amazonianreserve.com and we will respond within a reasonable time and as required by law.

11. Children's Privacy

The Site is intended for food-industry professionals and is not directed at children. We do not knowingly collect personal data from anyone under the age of 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always posted on this page with its effective date, and material changes will be highlighted where appropriate.

13. Contact Us

For any question about this Privacy Policy or the personal data we hold about you, please contact us at info@amazonianreserve.com.